AURORACHAT TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

1.1. Binding Agreement. By creating an account, accessing the Service, or clicking "I Agree" during the registration process, you affirm that you are at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) and have the legal capacity to enter into these Terms.

1.2. Modifications. We reserve the right, in our sole discretion, to modify, amend, or update these Terms at any time without prior notice. Modifications become effective immediately upon posting to the Service. Your continued use of the Service following any such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

1.3. Additional Terms. Certain features of the Service may be subject to additional terms and conditions, which will be presented to you at the time of use. Such additional terms are incorporated into these Terms by reference.

2. DESCRIPTION OF SERVICE

2.1. AI Companion Platform. AuroraChat provides an artificial intelligence-powered companion platform that enables users to engage in text-based conversations, voice calls, video interactions, and receive AI-generated content. The Service utilizes advanced AI technologies to simulate companionship experiences.

2.3. No Guarantee of Accuracy. While we strive for quality, we make no representations or warranties regarding the accuracy, reliability, completeness, or appropriateness of any content generated by AI systems. AI-generated responses may contain errors, inconsistencies, or inappropriate content despite our safety measures.

3. ELIGIBILITY AND ACCOUNT REQUIREMENTS

3.2. Account Security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized access or use of your account. We are not liable for any losses resulting from unauthorized account access.

3.3. Accurate Information. You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy. Providing false information constitutes a breach of these Terms and may result in account termination.

3.4. One Account Per Person. You may maintain only one active account. Creating multiple accounts to circumvent limitations, restrictions, or for any fraudulent purpose is strictly prohibited.

4. ACCEPTABLE USE POLICY

4.1. Prohibited Conduct. You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights
• Using the Service to harass, abuse, threaten, or intimidate others
• Attempting to exploit, harm, or endanger minors in any way
• Impersonating any person or entity or falsely stating or misrepresenting your affiliation
• Uploading, posting, or transmitting illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
• Attempting to gain unauthorized access to the Service, other accounts, or computer systems
• Interfering with or disrupting the Service or servers/networks connected to the Service
• Using automated systems (bots, scripts, scrapers) to access the Service without express permission
• Reverse engineering, decompiling, or attempting to extract source code from the Service
• Collecting or harvesting information about other users without their consent
• Using the Service for any commercial purpose without our express written consent
• Attempting to manipulate, abuse, or exploit the credit system or payment mechanisms
• Uploading malicious code, viruses, or any other harmful computer code
• Creating or distributing content that infringes intellectual property rights
• Using the Service to engage in or promote illegal activities

4.2. Content Restrictions. You may not upload, share, or transmit content containing: (a) child sexual abuse material or content exploiting minors; (b) non-consensual intimate imagery; (c) content promoting violence, terrorism, or hate speech; (d) personal information of others without consent; (e) content that violates any applicable law.

4.3. Enforcement. We reserve the right, but have no obligation, to monitor, review, or moderate user content and interactions. Violation of this Acceptable Use Policy may result in immediate account suspension or termination, forfeiture of credits, and reporting to law enforcement authorities where appropriate.

5. PAYMENT TERMS AND CREDITS

5.1. Credit System. The Service operates on a credit-based payment model. Credits are virtual currency used to access premium features including voice calls, video calls, and AI-generated content. Credits have no monetary value outside the Service and cannot be redeemed for cash.

5.2. Pricing and Purchases. Credit prices and packages are displayed on the Service and may be modified at any time without notice. All purchases are final and non-refundable except as required by law. You authorize us to charge your selected payment method for all purchases.

5.3. Subscription Plans. If you subscribe to recurring billing plans, you authorize automatic charges to your payment method at the beginning of each billing cycle. Subscriptions automatically renew unless cancelled prior to the renewal date. No refunds will be provided for unused subscription periods.

5.4. No Refund Policy. ALL PURCHASES OF CREDITS AND SUBSCRIPTIONS ARE FINAL AND NON-REFUNDABLE. You acknowledge that credits are consumed upon use and cannot be refunded once features are accessed. This includes situations where you are dissatisfied with AI interactions, generated content, or Service performance.

5.5. Credit Expiration. Credits may expire according to the terms specified at time of purchase. We reserve the right to implement expiration policies for inactive accounts or unused credits.

5.6. Payment Disputes. If you dispute any charge, you must notify us within thirty (30) days of the transaction date. Disputes raised after this period will not be honored.

5.7. Taxes. You are responsible for all applicable taxes associated with your use of the Service. Prices displayed do not include applicable sales, use, or value-added taxes unless explicitly stated.

6. INTELLECTUAL PROPERTY RIGHTS

6.1. Ownership. The Service, including all content, features, functionality, software, designs, text, graphics, images, audio, video, AI models, and algorithms, is owned by AuroraChat or its licensors and is protected by copyright, trademark, patent, and other intellectual property laws.

6.2. Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for personal, non-commercial purposes. This license does not include any rights to: (a) resell or commercial use of the Service; (b) collection and use of product listings or descriptions; (c) derivative use of the Service or its content; (d) downloading or copying account information; or (e) use of data mining, robots, or similar data gathering tools.

6.3. AI-Generated Content. While you may receive AI-generated content through the Service, this does not transfer ownership of the underlying AI models, algorithms, or the Service itself. We retain all rights to the Service and its technology. AI-generated content provided to you is for your personal use only and may be subject to separate usage restrictions.

6.4. User Content License. By uploading, submitting, or transmitting content to the Service (including images, text, or other materials), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content for purposes of providing, improving, and promoting the Service.

6.5. Trademark Notice. AuroraChat and associated logos are trademarks or registered trademarks of AuroraChat. You may not use these marks without our prior written permission.

7. PRIVACY AND DATA COLLECTION

7.1. Data Collection. Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and disclose information. By using the Service, you consent to our data practices as described in the Privacy Policy.

7.2. Conversation Data. You acknowledge that all interactions with AI companions, including text messages, voice calls, video calls, and shared content, may be recorded, stored, and analyzed for purposes of improving the Service, training AI models, ensuring compliance with these Terms, and detecting abuse.

7.3. No Privacy Expectation. You acknowledge that interactions with AI systems are not confidential and that we may access, review, and disclose conversation content as necessary to: (a) comply with legal obligations; (b) protect our rights and property; (c) prevent fraud or abuse; (d) improve the Service; (e) enforce these Terms.

7.4. Third-Party Services. The Service integrates with third-party AI providers, payment processors, and other services. Your data may be processed by these third parties in accordance with their respective privacy policies. We are not responsible for third-party data practices.

8. DISCLAIMERS AND LIMITATIONS

8.1. "AS IS" AND "AS AVAILABLE" BASIS.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

8.2. No Warranty of Accuracy.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR CONTENT OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

8.3. Not a Substitute for Professional Services.

THE SERVICE IS NOT INTENDED TO PROVIDE MEDICAL, MENTAL HEALTH, THERAPEUTIC, LEGAL, FINANCIAL, OR ANY OTHER PROFESSIONAL ADVICE. AI COMPANIONS ARE NOT QUALIFIED PROFESSIONALS AND SHOULD NOT BE RELIED UPON FOR PROFESSIONAL GUIDANCE. YOU ACKNOWLEDGE THAT AURORACHAT IS NOT A LICENSED HEALTHCARE PROVIDER AND THAT USE OF THE SERVICE DOES NOT CREATE A DOCTOR-PATIENT, THERAPIST-CLIENT, OR ANY OTHER PROFESSIONAL RELATIONSHIP.

8.4. No Emergency Services.

THE SERVICE IS NOT DESIGNED FOR EMERGENCY SITUATIONS. IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, IMMEDIATELY CONTACT EMERGENCY SERVICES (SUCH AS 911 IN THE UNITED STATES) OR A CRISIS HOTLINE. AURORACHAT IS NOT RESPONSIBLE FOR PROVIDING OR FACILITATING EMERGENCY ASSISTANCE.

8.5. Technical Limitations. We do not guarantee that the Service will be available at all times or that it will function without interruptions, delays, or errors. The Service may be unavailable due to maintenance, updates, technical difficulties, or factors beyond our control.

8.6. Content Disclaimer. We do not endorse, control, or assume responsibility for any user content or AI-generated content. You acknowledge that you may encounter content that is inaccurate, offensive, indecent, or objectionable, and you agree that we shall have no liability for such content.

9. LIMITATION OF LIABILITY

9.1. MAXIMUM LIABILITY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AURORACHAT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

9.2. AGGREGATE LIABILITY CAP.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO AURORACHAT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100 USD).

9.3. Exclusions. The limitations in this Section apply regardless of the theory of liability (whether contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions and limitations may not apply to you.

9.4. No Liability for Third-Party Actions. We are not liable for any damages or losses caused by third-party service providers, payment processors, internet service providers, or any other third parties.

10. INDEMNIFICATION

10.1. Your Indemnification Obligation. You agree to defend, indemnify, and hold harmless AuroraChat, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or inability to use the Service; (b) your violation of these Terms; (c) your violation of any rights of another party, including any intellectual property rights; (d) your violation of any applicable law or regulation; (e) any content you submit or transmit through the Service; (f) any disputes between you and other users.

10.2. Cooperation. You agree to cooperate as reasonably required in the defense of any claim subject to indemnification hereunder. We reserve the right to assume exclusive control over the defense of any matter subject to indemnification, and you shall not settle any such matter without our prior written consent.

11. TERMINATION

11.1. Termination by You. You may terminate your account at any time by contacting our support team or through account settings. Termination does not entitle you to any refund of credits or subscription fees.

11.2. Termination by Us. We reserve the right to suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to: (a) breach of these Terms; (b) fraudulent, abusive, or illegal activity; (c) violation of our Acceptable Use Policy; (d) at our sole discretion for any reason or no reason.

11.3. Effect of Termination. Upon termination: (a) your right to access and use the Service immediately ceases; (b) all outstanding balances owed to us become immediately due; (c) unused credits are forfeited without refund; (d) we may delete your account data and content; (e) provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

12. DISPUTE RESOLUTION AND ARBITRATION

12.1. BINDING ARBITRATION.

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE (INCLUDING THE FORMATION, PERFORMANCE, OR BREACH THEREOF) SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES.

12.2. CLASS ACTION WAIVER.

YOU AND AURORACHAT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR PROCEEDING. THERE WILL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT, HEARD, OR ARBITRATED AS A CLASS ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.

12.3. Arbitration Procedures. The arbitration shall be conducted in the English language. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.4. Informal Resolution. Before initiating arbitration, you agree to first contact us to attempt to resolve the dispute informally by sending written notice to our designated email address describing the dispute and proposed resolution. Both parties agree to negotiate in good faith for at least thirty (30) days.

12.5. Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to us within thirty (30) days of first accepting these Terms. The notice must include your name, email address, and a clear statement that you wish to opt out of the arbitration agreement.

13. GOVERNING LAW AND JURISDICTION

13.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of California, United States of America, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

13.2. Venue. To the extent arbitration does not apply, you agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Los Angeles, California, and you irrevocably consent to personal jurisdiction and venue in such courts.

14. GENERAL PROVISIONS

14.1. Entire Agreement. These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and AuroraChat regarding the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written.

14.2. Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3. Waiver. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.4. Assignment. You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign or transfer these Terms at any time without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

14.5. Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

14.6. Electronic Communications. By using the Service, you consent to receiving electronic communications from us. These electronic communications may include notices about applicable fees and charges, transactional information, and other information concerning the Service. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

14.7. California Residents. If you are a California resident, you waive California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

14.8. International Users. The Service is controlled and operated from the United States. We make no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with local law.

14.9. Export Control. You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control.

15. CONTACT INFORMATION

If you have any questions about these Terms or the Service, please contact us at: